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Research

ESW Service Portal Continuous Improvements

    Over the span of three years, I enhanced the ESW service portal, focusing on continuous improvements. As a specialised B2B platform with a technical user base, we prioritised relevant updates and strengthened support collaboration to better serve client operations.

    Transavia Vision Building

      Shaping a long-term vision is a key part of product design. This project aimed to define a 1–2 year roadmap in collaboration with our client.

      Singapore Airline Consultancy

        An expert evaluation conducted as part of a consultancy project to identify and highlight the strengths and weaknesses of our partner’s product.